- Pharmaceutical quality management system (certified to GDP, ISO 9001:2008, and 14001:2004)
- Goods receipt and inspection of inbound goods including sampling, evaluation of temperature loggers, etc.
- GDP-compliant storage in line with product-specific requirements (ambient, cold chain)
- Special warehouses for addictive drugs, psychotropic substances, clinical trial products, dangerous goods, and cytostatic drugs
- Order picking with 100% accuracy
- Dispatch handling
- Handling of returns
- Management of batch reservations and of serial numbers of medical devices
- 24 x 7 emergency response service
- Business continuity plans